Salon Policies & Guidelines
At Hair By Arensman, your visit is designed as a private, boutique-style experience where artistry, comfort, and professionalism meet. To ensure every guest enjoys the highest level of service, please review our salon policies before your appointment.
​Salon Etiquette​​
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Cell Phones: We welcome you to use our complimentary Wi-Fi.
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Appointment Cancellation Policy
We understand that life happens! However, out of respect for our clients and stylists’ time.
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Booking Requirements: A credit card is required to reserve all appointments.
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Cancellation/Rescheduling Notice: We respectfully request at least a 48-hour notice for ant change to your scheduled appointment.
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Same-Day Changes: Rescheduling or downgrading a service on the same day may incur a fee of up to the full cost of service. Please notify us in advance if you need to remove a service so we can adjust timing.
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No-Shows: Failure to arrive for your appointment without an notification (no-show/no-call) will result in a charge for the full amount of the scheduled service.
We appreciate your understanding and cooperation.
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Service Adjustments & Refunds
We understand that life happens! However, out of respect for our clients and stylists’ time:
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Satisfaction Guarantee: We want you to love your hair. If you are not completely satisfied with your service, please contact us within 3-days of your original appointment date, and we will happily make an adjustment.
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What is NOT Covered:
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We do not offer cash refunds for any hair service.​
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Changes in style or color that were not agreed upon during the initial consultation are not considered an adjustment.
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If you have had another service performed at a different salon after vising us, our adjustments policy becomes null and void.​
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We appreciate your understanding and cooperation.
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Product Returns
We understand that life happens! However, out of respect for our clients and stylists’ time:
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Our Guarantee: We stand behind the quality of all our retail products. If you are not happy with a product, you may exchange it for another within 7-days of the purchase date.
We appreciate your understanding and cooperation.
Salon Location
Hair By Arensman
Located within Bellezza Salon Suites
6101 Windhaven Pkwy, Unit 150, Room 20
Plano, TX 75093
Hairbyarensmanboutique@gmail.com
(214) 405-3311
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Our Promise
We're committed to providing you with an exceptional and personalized salon experience, where artistry, chemistry, and beauty come together to make you feel your most confident and radiant self.